Shipping information

Adult signature is always required. A commercial delivery address is preferred. Packages are returned after 3 failed delivery attempts.
Enroll in UPS My Choice® to manage your UPS deliveries

For delivery during Summer heat outside CA upgrade to UPS Next Day Air

LOCAL PICK UP is available 7 days a week 11 am - 5pm
Select this option at check out.  Note your preferred day and time in your cart.


1-6 $10 $23 $23 $32
7-12 $10 $25 $29  $39

Notice is sent when order is packed. When picked up delivery date and tracking information is emailed from UPS Quantum View or GLS-US. 

PARCEL CARRIERS GLS-US in California and the west. UPS to other states. 

TRANSIT TIME  (Number of weekdays after the carrier picks up. Shipments cannot be made on weekends)   

  • CA- 1 day Next Day by GLS (Sat delivery to most locations) 
  • CA- 2 day to non-local zones for UPS 
  • OR, WA, NV, AZ-  2 days by GLS 
  • Mid West 4-5 days by UPS 
  • East Coast 7 days by UPS 
HELP AND SUPPORT Links to carriers.
UPS Help and Support Center click here
I recommend that you enroll in UPS My Choice, a service that provides text and/or email updates on delivery status, and gives options to reroute packages.
GLS-US Contact Center click here 
    PACKAGING Materials The package will be tailored to be the most appropriate shipping solution at the time of shipment.
    • Paper pulp padding insert in a cardboard carton- When temperatures are moderate.
    • Cardboard wine case- For case orders when cool within CA
    • Styrofoam insulating/padding insert in a cardboard carton-When appropriate because of temperature.
    • Ice packs inside a styrofoam insulating/padding insert in a cardboard carton when appropriate during hot weather. 

    Failed Delivery Policy is CANCEL AND REFUND When a package is returned  after 3 attempts there are original shipping charges for outbound shipping and the added charges for return shipping. The customer will receive a refund less the outbound and return shipping charges.