Shipping information
Adult signature is always required. A commercial delivery address is preferred. Packages are returned after 3 failed delivery attempts.
Enroll in UPS My Choice® to manage your UPS deliveries
For delivery during Summer heat outside CA upgrade to UPS Next Day Air
LOCAL PICK UP is available 7 days a week 11 am - 5pm
Select this option at check out. Note your preferred day and time in your cart.
SUBSIDIZED LOW COST FLAT RATE GROUND SHIPPING RATES
| Bottles | CA | OR,NV | WA,NM,CO | OTHERS | |
| 1-6 | $10 | $23 | $23 | $32 | |
| 7-12 | $10 | $25 | $29 | $39 |
Notice is sent when order is packed. When picked up delivery date and tracking information is emailed from UPS Quantum View or GLS-US.
PARCEL CARRIERS GLS-US in California and the west. UPS to other states.
TRANSIT TIME (Number of weekdays after the carrier picks up. Shipments cannot be made on weekends)
- CA- 1 day Next Day by GLS (Sat delivery to most locations)
- CA- 2 day to non-local zones for UPS
- OR, WA, NV, AZ- 2 days by GLS
- Mid West 4-5 days by UPS
- East Coast 7 days by UPS
UPS Help and Support Center click here
I recommend that you enroll in UPS My Choice, a service that provides text and/or email updates on delivery status, and gives options to reroute packages.
GLS-US Contact Center click here
- Paper pulp padding insert in a cardboard carton- When temperatures are moderate.
- Cardboard wine case- For case orders when cool within CA
- Styrofoam insulating/padding insert in a cardboard carton-When appropriate because of temperature.
- Ice packs inside a styrofoam insulating/padding insert in a cardboard carton when appropriate during hot weather.
Failed Delivery Policy is CANCEL AND REFUND When a package is returned after 3 attempts there are original shipping charges for outbound shipping and the added charges for return shipping. The customer will receive a refund less the outbound and return shipping charges.